Celebrating Five Years of Care

October 30, 2024

In a busy healthcare setting, moments to pause and celebrate are precious. This year marked a significant milestone for us at CarePoint Health—our fifth anniversary! To celebrate this achievement, we decided to do something special by hosting our first community open house, opening our doors to welcome partners who have supported us on our journey.


Connecting Care with Community


Walking through our clinic on open house day brought a unique energy that's difficult to describe. Partners moved through our hallways with curious expressions, finally seeing the vibrant artwork and spaces that make CarePoint so unique. Our healthcare team—the same dedicated individuals who work tirelessly behind the scenes—was able to share their passion directly with the community they serve.


"This is my first time visiting the clinic, as I’ve had many virtual calls with the team during the pandemic," mentioned one attendee. "Seeing the space and meeting some of the dietitians, nurses, and social workers showed me how team-based care can really benefit patients and the larger community.”


Building Bridges in Healthcare


The open house wasn't just about showcasing our facility—it was about forging stronger connections within our healthcare ecosystem. Representatives from partner organizations engaged in meaningful discussions about enhancing patient access and improving care coordination, conversations that often get lost in the day-to-day bustle of healthcare delivery.


These dialogues reminded us of why we serve the community in the first place: to make a tangible difference in people's lives. When providers from different organizations come together with this shared purpose, the possibilities for improving patient care are endless.


Looking Forward: The Next Five Years


As we reflect on five years of service, we're filled with gratitude for our patients who trust us with their health, for our partners who collaborate with us to improve care, and for our team who embody our values in every interaction.

But this milestone is not just about looking back—it's about moving forward with renewed purpose. The conversations started at our open house have already sparked initiatives aimed at expanding access to care for underserved populations in our community.


As we blow out the candles on our fifth-anniversary cake, we're making a wish for healthier communities, stronger partnerships, and continued excellence in patient care.


Join Our Journey


For Patients: Your health journey doesn't have to be travelled alone. If you don’t have a family doctor and haven't experienced the CarePoint difference, we invite you to call us or book an appointment at CarePointConnects.ca. Our team is ready to listen to your concerns and develop a care plan that addresses your unique needs.


For Healthcare Partners: The collaborations discussed during our open house are just the beginning. We're always open to partnerships that share our vision of a healthier community for all. Whether you're interested in a community health initiative, an onsite clinic, or a collaboration, reach out to our Engagement Team to explore how we can achieve more together.


For Family Physicians: As a family physician, you face unique challenges every day. At CarePoint Health, we've designed our services to address these challenges and help you thrive. Team-based care means better care for you and your patients.

September 12, 2025
On Thursday, September 3, 2025, Minister Natalia Kusendova and MPP Sheref Sabawy announced $5.1 million in new provincial funding to expand access to family doctors and primary care teams across our community. This funding will help connect up to 12,800 more Mississauga residents to the care they need. It brings the Province one step closer to ensuring that all Ontarians have access to a primary care provider by 2029. In collaboration with our incredible partners – Mississauga Health, Credit Valley Family Health Team, Summerville Family Health Team, and LAMP Community Health Centre – we are better supporting the health and wellness of our community. This is being achieved through the expansion of team-based primary care across Mississauga, working with Community Ambassadors to engage underserved and diverse communities, and using CarePoint Connects to match patients with available providers. This a meaningful step toward ensuring everyone in Mississauga has access to timely, comprehensive primary care. Collaboration is at the core of everything we do. We're grateful to our partners and the Province for their support in making this possible.  We look forward to creating a well-connected and healthier future for all.
August 15, 2025
Where in Mississauga can I go if I don’t have air conditioning? “There are different ways people can access a cool space for free in the community. There are several public libraries in the city where people can go and also enjoy an activity like reading, using a computer, and participating in programs” says Tianlan (Tara) Xu, a social worker at CarePoint Health. “ Public pools and splash pads are also a great way to have fun in the summer and keep cool,” she says. If being outdoors isn’t your thing, there are also other indoor spaces like malls that offer shade and AC. Is there financial assistance to help with energy costs? “Some individuals may be eligible for the Ontario Electricity Support Program ,” says Tara. People can go online to learn more about this program. Can the extreme heat be impacting my emotions? “Your environment can play a big role in how you feel day to day. If you are already experiencing symptoms such as irritability – things like extreme heat can make these feelings worse,” says Tara. “Working with a social worker can help people build coping skills to reduce stress and gain knowledge on how to manage heightened emotions during difficult times,” she adds. “Self-care is an important practice to keep in mind. Everybody has their way of caring for themselves. Sometimes it can be difficult to make self-care a priority. I recommend setting a small goal to do one to two things a day that make you feel good, it’s a great first step.” Bottom Line: Listen to Your Body Extreme temperatures can impact us in different ways. It’s important to recognize if you may be experiencing health issues related to heat seek additional support. Connecting with your family doctor or healthcare provider can help you learn how to prevent or manage health concerns before they become worse. Everybody has different needs – make sure to listen to your body and seek support when you need. If you don’t have a family doctor and you’re unsure where to turn, reach out to our team for support . --- CarePoint Health is an interprofessional care team of primary care physicians and allied health professionals working together to improve the health and wellness of the Mississauga community.
August 12, 2025
This past summer, CarePoint Health was proud to partner with Mississauga Health and CareFirst Ontario on the launch of the mobile cancer screening bus at three events across Mississauga, bringing vital preventive health services directly to the community. Our nurse practitioners led education and screening for breast, cervical, and colorectal cancer in a private, mobile vehicle. Community and healthcare staff were able to receive care in a comfortable and safe space. One of the events in partnership with Partners Community Health (PCH), welcomed the Honourable Natalia Kusendova-Bashta, Minister of Long-Term Care, who toured the mobile unit and met with our nurses and Dr. Sundeep Banwatt, Clinical Director, to discuss the importance of early detection for frontline staff. “By bringing these essential services directly to where people work and live, we're removing barriers to preventive care and empowering individuals to take charge of their health,” explains Andrew Bilton, Executive Director, CarePoint Health. “A partnership like this represents our ongoing commitment to innovative, community-centered healthcare delivery." Over the course of the day, over 20 staff from PCH attended screening appointments and learned about cancer prevention, while many more stopped by to access education and resources from community partners. To learn more about our cancer screening services click here . 
The scenery of trees and a lake
June 19, 2025
In honour of Indigenous History Month and Indigenous Peoples Day, we spoke with Karry Anne, OSP Indigenous Lead, about her role and the significance of this month.
A group of people are posing for a picture in front of a sign that says miss heart.
July 5, 2024
Celebrating a milestone investment in team-based primary care in Mississauga.
A doctor with a stethoscope around his neck is holding a clipboard.
October 12, 2023
With over 2.2 million Ontarians without a family doctor, the call for more collaborative, integrated health care models has never been more urgent.